About Deal It Solutions

Empowering businesses
with AI-driven growth.

We help Malaysian businesses sell more, serve better, and scale faster — with an AI platform that works every channel, around the clock, in 30+ languages.

Deal It Solutions logo
What we do

We transform how businesses
engage and sell.

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24/7/365 Engagement
Uninterrupted customer support and proactive interaction — optimising resources without downtime, day or night.
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Optimised Capacity
Enhance team productivity and expand service capability without increased recruitment cost or new headcount.
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Intelligent Automation
Advanced automation that seamlessly integrates every communication channel and your critical business data.
Built on proven technology

Powered by an award-winning,
industry-recognised system.

DIS is built on Respond.io — an AI-driven omnichannel platform recognised across the industry for excellence and innovation.

⭐ Respond.io ranks top on G2 for Best Results, based on customer reviews
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December 2023
SME100 2023 Malaysia Awards
Recognised as a Fast Moving Company, highlighting rapid growth and market impact.
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November 2023
Malaysia's Leading AI Award
Honoured at the Malaysian Digital Expo (MDX) 2023 as the Leading AI-Driven Omnichannel Marketing solution.
Trusted technology

Global brands run on the
same engine that powers DIS.

TOYOTA
McDonald's
Radisson Hotels
SUBWAY
Roche
Hertz
DECATHLON

Brands using Respond.io, the platform behind DIS.

How DIS helps you grow

Three ways we move
your business forward.

Solution #1
Strategic Workforce Augmentation
  • AI agents provide 24/7 automation for routine enquiries
  • Frees your team to focus on high-value, revenue-generating work
  • Optimises operational efficiency and resource use
  • Reduces the need for new headcount — salary, EPF, training and nurturing cost all avoided
80%
of support queries handled by AI
Solution #2 & #3
Sales Optimisation & Global Reach

Sales & Channel Optimisation

  • Unified omni-channel inbox
  • Up to 15% improvement in abandoned-cart recovery
  • Advanced automated workflows + performance dashboards

Global Market Access

  • Eliminate foreign salary overhead
  • Support for 95+ languages with AI translation
  • 24/7 global coverage, centrally managed
Why DIS is different

We fix what other
solutions get wrong.

✕ Other solutions
Unpredictable costs
Per-seat pricing leads to runaway scaling costs as you grow.
Limited automation
Basic widgets that still lean heavily on human agents.
Fragmented channels
Single-channel focus creating data silos and no room to expand.
✓ The DIS way
Predictable costs
Standardised packages built for rapid, clear ROI.
Advanced AI
Up to 80% of interactions handled autonomously.
Unified omni-channel
A single integrated AI engine across every channel.

Ready to put AI to work
in your business?

See which DIS plan fits you — for property developers or any growing business.

Explore DIS →